Our cash and carry warehouse is conveniently located just off the M25, easily accessible from junction 24, 25, or 26 in Crew Hill, Enfield. You can see exactly where we are by clicking the link below.

You’ll there is also a link for directions, please do not follow the routes of Google or What3Words ///tribal.tribal.cherry  They both pinpoint our premises precisely, but their directions are incorrect. Simply click the link below and we’ll provide a link to get to us easily.

However, if you’d like to shop with us, we offer a delivery service to wide area. Discover more info in our Delivery FAQs.

We have a strict trade only policy at Westflor and do not sell to members of the public. To shop with us Registration is essential, please click on the link below to complete your registration.

Yes! You can register with us easily by clicking the link below. If you need to start shopping with us quickly, please fully complete and submit your application and then feel free to give us a call. Ensuring we have all the details we request during the registration process will aid for an account being set up in a shorter timescale.

Floristry students are the only exception we make to selling to anyone other than businesses. However, you will need to prove your floristry student status – You’ll find more information in our ‘Registration’ section.

No, in short. We’re sorry but supporting professional florists and the wider industry is of paramount importance to us. However, we would be pleased to recommend professional florists that specialise in wedding flowers and buy from us. If you would like our recommendations, please drop us an email requesting this along with sharing where you’re getting married. Thank you for understanding and congratulations on your forthcoming wedding!

Our webshop is open from 2pm until 2am, a full 12 hours considerably longer than most suppliers. We also stand apart as you can always see what stock we have available at any given moment, just know that we continually add to this, especially before the webshop opens at 2pm.
The opening times for buying stock directly from growers and suppliers in Holland differs from this, more details can be found here.

These times change over the weekend (reflecting the changes in our warehouse opening times).

Saturday online ordering begins 10am & continues through to 2am Monday morning.

• 6am – 12 noon Monday to Friday
• 6am – 9am Saturday.

These hours are extended considerably at peak periods, we ensure we’re there to support your business as and when you need it.

Yes, we have longer opening hours around peak periods, this may also include opening on a Sunday. We share these details widely in the run up.

Our webshop is open from 2pm.

You can continue buying for the next day until 2am. Yep, a full 12 hours! considerably longer than most suppliers.

We also stand apart as you can always see what stock we have available at any given moment, just know that we continually add to this, especially before the webshop opens at 2pm.

With your online account you can also buy stock directly from growers and suppliers in Holland. These buying times differs.

These times change over the weekend (reflecting the changes in our warehouse opening times).

Saturday online ordering begins 10am & continues through to 2am Monday morning.

Flowers bought from Holland they are being selected from the amazing array of fresh flowers available from our partner buyers in Holland, therefore, the lead time is understandably longer.

Below we’ve shared with you the process, so it help you visualise what goes on behind the scenes and helping you understand and remember the ordering time scale.

You can order up until 10am for the next day delivery (Monday – Friday).

The Webshop for buying from Holland Flowers, then reopens at 10.30am. Where you will be buying for the day after next. E.g. Order 10.45am Tuesday for arrival Thursday.

As the illustration explains, there are many processes that happen with your flowers, plants and sundries.

Once you have placed your order our partners in Holland bring together all the products together and carefully pack them. They are placed onto Dutch trolleys before being loaded upon specialist temperature controlled transport that travel through the channel tunnel. They arrive with us at Westflor in the late evening to early morning. We begin work around 2am to collate your orders adding any items you have bought from our London Webshop stock, whether that’s flowers, plants or sundries. Our transport manager has everything organised for our trusted drivers arrival at 5.30am. They set off on their delivery routes shortly after this to have your flowers arrive with you, usually be 8am almost always by 9am.

Yes, we have longer opening hours around peak periods, this may also include opening on a Sunday. We share these details widely in the run up.

If you’re ordering specialist flowers, we always recommend placing an order either:

• with us directly or,
• through the pre-order section online.

There are absolutely no disadvantages to ordering this way, in fact quite the opposite. We want to share this and other useful info with you so, you have a complete understanding and the benefits of ordering in the different ways. Take a look at the links below, we think your find them interesting and helpful.

You can purchase sundries, from our London stock (which has over 4.5k lines) up to 2am for same day delivery. You can also buy from our different sundry partners, who offer an wide and exciting range of sundry and décor items.

Similarly to our flowers or sundries, if you buy from the stock we have at our warehouse in London, you can order up to 2am for same day delivery. You can also buy directly from our trusted partners in Holland.

There are easy ways to know if you’ve purchased an item. We take you through the whole ordering process so you’re a confident pro. at buying in no time, simply follow the link below to our ‘How to Guides’ they’re well worth a look, even the most seasoned buyer can pick up great tips and tricks to save time (and possibly money).

However, to answer the question, the simplest way to know that you’ve purchased an item online is through clicking the confirmation button. Add the quantity you’d like to buy and then simply hit the ‘Confirm’ button.

You can select the quantity you’d like to purchase and then hit confirm in the main product listing (here we’ve used Eustoma / Lisianthus as an example, however, this could be plants or sundries too) or…

If you prefer you can also click on the item and use the larger image in the right hand column, when using a PC, or tap on the item in the listing to reveal the larger item with addition details on a mobile device either way will give you the option to tap confirm there too – choose whichever option you prefer.

: If you’ve ordered from our London stock you can cancel the item from your online shopping cart for a limited time.

Once you’ve placed items in your cart, they are reserved for you and no one else can buy them. Therefore, once this limited time has passed the purchase is locked in for you, you’ve secure the sale. This also happens if you confirm your purchases through logging out of the webshop. If either of these are your situation, and you really don’t want the items, please contact us immediately via WhatsApp to see if we can rectify this for you, we will let you know the outcome.

At the top of this page it states “All prices are predicted prices and should be used as a guide”, this is a message that will never be seen when ordering via other options.

As the banner makes clear these are best guestimates. The flowers may come in at a different price than shown when you place your order.

However, please rest assured we will NEVER inflate the price of a flower unnecessarily just because you’ve ordered it in advance.

Almost always the price you pay will be the same or less than the guide price and it will NEVER be more than we sell the item from stock – that’s a promise!

However, we would also like to explain in ordering this way the assumption is made that you require these items. Therefore, if there is a shortage of a particular variety, the price may increase but it will still be purchased to fulfil your order.

We encourage prompt payment for everyone’s convenience. Most account customers will need to settle any outstanding invoices prior to making their next purchase/order. Paying any outstanding amount online takes seconds and is so easy. Your understanding that this is not only better for us, but helps you in the long run is greatly appreciated, it also helps us ensure we keep our prices competitive as possible.

No, sorry we no longer accept cheques.

Yes, you can pay via bank transfer, thankfully as online banking is so swift we can usually confirm any transaction and assign it to your account during cash and carry opening times. However, do feel free to use the online payment option that has the automated process of reopening accounts if you prefer, you may find this more convenient.

What method do you prefer? We use WhatsApp a lot, this is regularly monitored, even out of our opening hours. We also have a dedicated number for sundry queries too. However, we welcome email, telephone or popping in and seeing us too, so select the method you prefer.

We use WhatsApp to send out the details of our special offers 3 times a week. Without signing up you won’t be amongst the first to know what these are. As they offer the same high-quality flowers often at silly prices, they can sell out quickly. This is the sort of thing that you’ll miss out on if you’re not signed up. Information of these specials are sent on Mondays, Wednesdays, and Fridays, it’s only ever the occasional message sharing essential information beyond this. In other words, you won’t be bombarded with a whole load of messages.

Yes, you can get information on the latest inspiration and trends, get to know your growers, keep in the loop about the latest news, both ours and the wider industries, along with receiving the all-important shop and product updates, and more in our newsletters. Click the link below for find out more, including how to sign up to receive them.

If you’d like to put a face to a name, or vice-versa why not ‘Meet the Team’.

We certainly do. We’re across a few different social media platforms, click on the link below find out more.